Last Updated: 14/11/2023
1.1 Glow Cloud Solutions, herein referred to as “the Company,” is committed to protecting the privacy of its clients and users of its services.
2. Information Collected
2.1 The Company collects and processes personal information for the purpose of providing cloud architecture services, including but not limited to Microsoft 365, Azure, Intune, SharePoint, and PowerPlatform Automations.
2.2 The types of personal information collected may include names, contact details, business information, and any other information necessary for the provision of services.
3. Use of Information
3.1 The Company uses personal information to:
a. Provide and maintain services.
b. Communicate with clients regarding services.
c. Manage and administer client accounts.
d. Comply with legal obligations.
4. Data Security
4.1 The Company takes appropriate measures to secure and protect personal information from unauthorized access, disclosure, alteration, and destruction.
4.2 Access to personal information is restricted to employees and contractors who need the information to perform their duties.
5. Data Retention
6. Sharing of Information
6.1 The Company does not sell, trade, or otherwise transfer personal information to third parties without explicit consent unless required by law.
6.2 The Company may share personal information with third-party service providers that assist in the provision of services. These providers are obligated to maintain the confidentiality of the information.
7. International Data Transfers
7.1 As part of our services, the Company may transfer and process personal information in countries other than the client’s country of residence. By using our services, clients consent to such transfers.
8. Your Rights
8.1 Clients have the right to:
a. Access their personal information.
b. Rectify inaccuracies in their personal information.
c. Request the deletion of their personal information.
8.2 To exercise these rights, clients may contact the Company using the contact information provided in Section 11.
10. Contact Information