1. Acceptance of Terms

1.1 By engaging in any business activities with Glow Cloud Solution, herein referred to as “the Company,” you agree to be bound by the terms and conditions outlined herein.

1.2 These terms and conditions constitute the entire agreement between the parties and supersede all prior agreements and understandings.

2. Services

2.1 The Company specializes in providing cloud architecture services, focusing on Microsoft 365, Azure, Intune, SharePoint, and PowerPlatform Automations.

2.2 All services provided by the Company are governed by the laws of the United Kingdom.

3. Client Obligations

3.1 The client agrees to provide accurate and complete information necessary for the provision of services.

3.2 The client is responsible for maintaining the confidentiality of their account information and is liable for all activities that occur under their account.

3.3 The client agrees to cooperate with the Company in all matters relating to the services.

4. Fees and Payments

4.1 Payment for services is based on the terms outlined in the agreed-upon proposal or contract.

4.2 Invoices are issued according to the agreed payment schedule. Late payments may be subject to interest charges.

5. Intellectual Property

5.1 The Company retains all intellectual property rights to all deliverables, including designs, code, and documentation produced during the provision of services.

5.2 The client is granted a non-exclusive license to use the deliverables for their intended purpose.

6. Confidentiality

6.1 Both parties agree to keep confidential all information exchanged during the course of the engagement.

6.2 Confidential information does not include information that is publicly known or becomes publicly known through no fault of the receiving party.

7. Limitation of Liability

7.1 The Company shall not be liable for any indirect, consequential, or incidental damages arising out of or related to the services provided.

7.2 The total liability of the Company for any claim arising out of or relating to the services shall not exceed the total amount paid by the client for the services.

8. Governing Law and Jurisdiction

8.1 This agreement shall be governed by and construed in accordance with the laws of the United Kingdom.

8.2 Any disputes arising out of or in connection with this agreement shall be resolved through arbitration in accordance with the rules of the Institute of Chartered Accountants in England / Wales, and the American Arbitration Association.

9. Termination

9.1 Either party may terminate the agreement with written notice if the other party breaches a material term of the agreement.

9.2 Upon termination, the client shall pay for all services provided up to the effective date of termination.

10. Amendments

10.1 The Company reserves the right to modify these terms and conditions. Clients will be notified of any changes, and continued use of services implies acceptance of the updated terms.

11. Contact Information

11.1 For any questions or concerns regarding these terms and conditions, please contact hello@glowcloud.uk